At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

Cash Mobs – consumers building their local brands

The idea that a small business can get as much visibility as a big business in a local market seems ...
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Why QR codes are so important to branding

Those weird square mazes of graphic lines now appearing on ads everywhere. What the heck is this all ...
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Branding Steve Jobs — in a doll

So the latest craze to hit the streets related to the Apple brand and Steven Jobs is a ...
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What’s your brand cool?

When you really think about it when you buying a brand or product. All the aspects of its ...
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What ING “gets” about the customer connection

ING Bank is totally online; it has no bank branches but it does have coffee shops. What? No ...
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Apple Store in Grand Central Station: A Brilliant Retail Strategy

When the rumor came out that Apple was opening its latest store in Grand Central Station I couldn't ...
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Five Stars – How reviews shape brand experience

It's interesting to see how consumer reviews and comments not only influence shoppers' choices, they shape the conversation ...
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O.co goes back to Overstock.com – Another naming blunder

Back in May of this year Overstock.com, the well known -- did I say well recognized and branded ...
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Qwikster is dead. Too little too late.

Only a month ago Qwikster was launched to repair the damage of mid July's disasters announcement of the ...
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Super Giant Breakfast Teriyaki

How you brand a product, a retail environment or for that matter a restaurant, is all about who ...
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Changing the way we think: Steve Jobs 1956-2011

When I saw my nephew’s three-year-old daughter pick up an iPad and she used her finger to go ...
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Netflix creates Qwikster and says sorry too late

Okay, tell your super-loyal customers that you are giving them two months notice, then you are doubling the ...
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