At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

Why QR codes are so important to branding

Those weird square mazes of graphic lines now appearing on ads everywhere. What the heck is this all ...
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Branding Steve Jobs — in a doll

So the latest craze to hit the streets related to the Apple brand and Steven Jobs is a ...
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What’s your brand cool?

When you really think about it when you buying a brand or product. All the aspects of its ...
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What ING “gets” about the customer connection

ING Bank is totally online; it has no bank branches but it does have coffee shops. What? No ...
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Apple Store in Grand Central Station: A Brilliant Retail Strategy

When the rumor came out that Apple was opening its latest store in Grand Central Station I couldn't ...
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Five Stars – How reviews shape brand experience

It's interesting to see how consumer reviews and comments not only influence shoppers' choices, they shape the conversation ...
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O.co goes back to Overstock.com – Another naming blunder

Back in May of this year Overstock.com, the well known -- did I say well recognized and branded ...
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Qwikster is dead. Too little too late.

Only a month ago Qwikster was launched to repair the damage of mid July's disasters announcement of the ...
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Super Giant Breakfast Teriyaki

How you brand a product, a retail environment or for that matter a restaurant, is all about who ...
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Changing the way we think: Steve Jobs 1956-2011

When I saw my nephew’s three-year-old daughter pick up an iPad and she used her finger to go ...
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Netflix creates Qwikster and says sorry too late

Okay, tell your super-loyal customers that you are giving them two months notice, then you are doubling the ...
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Bad Naming: Pyramid’s Haywire is gone (finally)

When Pyramid Breweries' new owners made the decision to rebrand about 18 months ago I could not believe ...
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