At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

Retail gift cards- the new brand evangelists?

When gift cards started showing up in the holiday stockings and at birthdays more and more I did ...
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How Experiences in France Give me Brand Perspective

When you buy something and look for a brand in France it's not always going to be what ...
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Branding the whole experience – not a slice of the pie

I frequently get asked the question, as, a creative agency what's your core area or expertise? Are you ...
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JCP – Big changes for 100-year-old retailer

JC Penney, a name most folks associate with the basic old style department store, has gone through a transformation. ...
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The Starbucks Channel — the perfect way to connect to their brand

When I was in a recent Starbucks and I noticed when I went on their now FREE wifi, ...
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Cash Mobs – consumers building their local brands

The idea that a small business can get as much visibility as a big business in a local market seems ...
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Why QR codes are so important to branding

Those weird square mazes of graphic lines now appearing on ads everywhere. What the heck is this all ...
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Branding Steve Jobs — in a doll

So the latest craze to hit the streets related to the Apple brand and Steven Jobs is a ...
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What’s your brand cool?

When you really think about it when you buying a brand or product. All the aspects of its ...
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What ING “gets” about the customer connection

ING Bank is totally online; it has no bank branches but it does have coffee shops. What? No ...
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Apple Store in Grand Central Station: A Brilliant Retail Strategy

When the rumor came out that Apple was opening its latest store in Grand Central Station I couldn't ...
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Five Stars – How reviews shape brand experience

It's interesting to see how consumer reviews and comments not only influence shoppers' choices, they shape the conversation ...
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