At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

The local retailer brand. Can Starbucks really be local?

So what's your value to your customers? How do you build a reputation and experience with your brand ...
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Great Britain’s Downtowns and the Death of High Streets: some tips from America

In Great Britain and in France the old-fashioned shopping districts, called High Streets, are dying just like American ...
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JCPenney – cool new strategy did not trump loyal customer preferences

JCPenney lost nearly $1 billion in the last year with its disastrous shift in marketing and branding. Just-fired CEO Ron ...
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Lessons from the University of California Logo Fiasco – it’s not about the logo

When the University of California System, representing 22 universities and campuses, developed a new more modern version of ...
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What is your brand’s end result? Know your outcome!

So many brands do not focus on customer-based positioning of their brand. This is critical in a new ...
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Hertz eats Dollar Thrifty Rental Car- more brands or fewer options?

Today the big brand ate the small brands but did it really? Not that I'm a big advocate ...
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BIG DATA – it’s where the real value is for brands

A massive change that's been going on while we enjoy our  iPads, connect with our smart phones and ...
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Peets brand sells to a German conglomerate— is that all bad?

Peet's Coffee and Tea just announced they are going private with a sale to German conglomerate Benckiser . But is ...
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Marketing with Amazon and Google can help local businesses

Marketing to  Customers with Help from the Mega Corporations When I received an email from Amazon and saw ...
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A wine brand creates connection

You taste a great wine. You love that Pinot or Shiraz, and after those two glasses and a ...
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Brand Engagement – the result of an integrated approach

Brand Engagement is the holy grail for most marketers involved in brand building. When you've captured the customer ...
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JC Penney drops coupons and loses loyal customers

When JC Penney dumped its old logo and went to the JCP-in-a -box it did more than change ...
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