At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

Barnes & Noble: retail store or Nook?– the value of location

Book stores are changing, as are customers The recent announcement of a possible separation of the Nook from ...
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The local retailer brand. Can Starbucks really be local?

So what's your value to your customers? How do you build a reputation and experience with your brand ...
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Great Britain’s Downtowns and the Death of High Streets: some tips from America

In Great Britain and in France the old-fashioned shopping districts, called High Streets, are dying just like American ...
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JCPenney – cool new strategy did not trump loyal customer preferences

JCPenney lost nearly $1 billion in the last year with its disastrous shift in marketing and branding. Just-fired CEO Ron ...
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Lessons from the University of California Logo Fiasco – it’s not about the logo

When the University of California System, representing 22 universities and campuses, developed a new more modern version of ...
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What is your brand’s end result? Know your outcome!

So many brands do not focus on customer-based positioning of their brand. This is critical in a new ...
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Hertz eats Dollar Thrifty Rental Car- more brands or fewer options?

Today the big brand ate the small brands but did it really? Not that I'm a big advocate ...
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BIG DATA – it’s where the real value is for brands

A massive change that's been going on while we enjoy our  iPads, connect with our smart phones and ...
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Peets brand sells to a German conglomerate— is that all bad?

Peet's Coffee and Tea just announced they are going private with a sale to German conglomerate Benckiser . But is ...
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Marketing with Amazon and Google can help local businesses

Marketing to  Customers with Help from the Mega Corporations When I received an email from Amazon and saw ...
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A wine brand creates connection

You taste a great wine. You love that Pinot or Shiraz, and after those two glasses and a ...
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Brand Engagement – the result of an integrated approach

Brand Engagement is the holy grail for most marketers involved in brand building. When you've captured the customer ...
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