At Radiant, we’re observers and thinkers in our world. We’re passionate about brands and people. See what we say

Considering a rebrand? It’s not as simple as you think…

  Relaunching a brand? It’s never as simple as you might think. Although you have a vision of ...
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Four Things To Fix at Uber—and None of Them were the CEO

Now that the CEO of Uber is out, maybe the company can actually pay attention to what matters ...
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Brand Experience: 7 essentials of shaping a brand campaign

  In developing a brand strategy and implementing it in real things that customers and partners see, it’s ...
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A Dis-United Experience

The airline industry can get away with a lot because most consumers base their final choice on price ...
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Forget Brand Loyalty: Brand Experience Is How Consumers Connect

We make consumer choices constantly. When you go to a great restaurant, or a happening urban center like ...
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Marketing to Millennials: It’s Not What You Think

What's the spin on millennials? How do you market to them? They don't seem to like advertising or ...
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How Wells Fargo Lost Its Brand

(Photo by Justin Sullivan/Getty Images) Wells Fargo had an amazing reputation prior to the disaster that took down ...
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What Donald Trump Can Teach Us about Branding and Marketing

The 1970 Gremlin was supposed to be the most dynamic subcompact car ever. The Not-A-Politician Brand So roughly a ...
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Amazon Go, a Store with No Checkout and No Customer Engagement

Amazon launched an amazing idea: a retail convenience store with no checkout. No cashier takes your money; you ...
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Why the Shake Shack brand isn’t Shaking it

  HELLO Shake Shack was a really cool place. A few years ago I went to one in New York with my ...
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Peddlers at the door – why I hate repeat Internet ads

Time for a rant. Why does it seem like everyone's following me? Because Internet ads are following me. Is ...
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Owning the outdoors – How REI’s brand was redefined by closing on Black Friday

LOOK AT HOW REI REDEFINED THE MEANING OF OUTDOORS REI's decision to close on Black Friday this year ...
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