Really Understanding the Audience is the Key to Brand Marketing.

How do you know your brand positioning connects with people? Having a cohesive brand strategy helps you communicate with your customers more clearly. The more consistent your messaging, the more likely you are to attract and maintain loyal customers. It also dictates your marketing strategy. It provides a clear purpose for why you are engaging…

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Talking to People

Why Human-Centered Marketing and Branding Connects.There’s a new way to view marketing and branding. It’s not just about products and cool tech solutions but communicating and connecting with individuals…

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Don’t Monkey Around with Brand Perceptions

Walmart Pulls Coconut Milk Amid Monkey Labor Allegations. Chained monkeys were trained to quickly climb palms and pick the coconuts for Thai coconut milk brands. Although they were rewarded with food for their labor, animal rights organizations got involved and have been calling this “monkey slave labor”.  In 2019, PETA investigators in Asia surfaced several…

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One Brand, One Experience

The 7 essentials of shaping a brand across all the customer touchpoints. How do you shape a campaign and really focus on the right audience for your brand? In developing a brand strategy and building this into real things that customers and partners see, it’s essential to unify what your brand says and looks likes,…

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Disruption – Knowledge, Flexibility, and Revolutionaries 

The Unexpected Challenge. The ability to shift, change and adapt is an essential part of what organizations need to do to survive and manage change in today’s world. Understanding this must be part of marketing and business operations. If your customers are not paying attention or they’ve totally changed, you need to know this.  Disruption…

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Not knowing the future is a way to invent what’s next

And then there was COVID… It’s March 2020: suddenly restaurants, bars, and schools are closed. When COVID hit and began to have global impacts, everyone was forced, location by location, nation by nation, to face a new reality. How and what we purchased changed overnight. Remember the toilet paper shortages (I still wonder why that…

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Do you really know me?

Personas: They are customers and individuals with their own motivations. What’s my biggest problem? What do I need to deal with to make my job easier? Does someone understand what I need to get done? Can you say one thing to me that lets me know you’ll solve my problems? In the B2B world, the…

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