The Toilet Paper Conundrum

Buying behavior is based on some of the most basic emotional drivers: survival and status. What people believe they need is more important than any information that may inform them otherwise. How we act is essentially an emotionally-based experience that drives us and we then translate our choices into logical and rational reasoning that we have carefully figured out after the fact.

Read More

Noodle Theory: How to Reopen Retail and Bring Back People

In the small German town of Schwerin on a warm spring day in May, as Germany is beginning to open up and come back to some semblance of normality, Cafe Rothe had just re-opened after months of closure, and they provided a handy way of keeping people safely apart while they had their coffee. The owner provided noodle hats…

Read More

Time to Pivot: Five things to do to Reinvent Your Brand Strategy

First, remember, who you are is not the same. The key is understanding that the rules that governed what you did and how you did it for your business or non-profit have all changed. The radical shift in the world caused by literally turning off almost all business transactions and activities that drive consumer behavior…

Read More

Marketing is for Humans: In 2020 this is what matters.

It’s 2020 and time to really look at how we use marketing and branding to connect. Not just with products and cool tech solutions but communicating and connecting with individuals, not just as customers but as people – the ones who are supposed to buy our brands and care about the company that makes them…

Read More

User Experience is Way More Than Designing for Online Engagement

User experience is often thought of as an interaction that occurs online through your computer or mobile devices. We frequently use it to discuss eCommerce navigation, where the UI or UX shopping experience can leverage sales and customer engagement, or mobile app navigation, where the UX relates to how enjoyable the app is to use.

Read More