Food and Drink
Flying Dogs and Electric Cars – How brand value is shaped by our emotional connections
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.0.47″ custom_padding=”0|0px|0|0px|false|false”][et_pb_row custom_padding=”0|0px|27px|0px|false|false” admin_label=”row” _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] Baily loves great dog treats Although we believe we make good choices based on rational thinking, most everything we react to is based on emotional perceptions. These emotions are more powerful than we think. They shape what brands…
Read MoreHangouts, Eats, Experiences– what shapes a great place-brand?
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.0.47″ custom_padding=”4px|0px|28.3281px|0px|false|false”][et_pb_row custom_padding=”0|0px|14.1562px|0px|false|false” admin_label=”row” _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”] The Unique Mix of Temescal Alley. What draws you somewhere? What makes that place special? What suddenly turns an ordinary location into a hot, buzzing focus of activity? Creating a brand for downtown, a neighborhood shopping area or…
Read MoreSqueezing the Melons and Weighing Your Dog
There’s one thing that online shopping cannot do – provide a tangible, real connection in a store environment. Whole Foods builds engagement the moment you enter the store.
Read MoreThe Demise of the Department Store: Think Dinosaurs
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.17.2″] Shopping is an experience, retail brands are beginning to adapt The apocalyptic news of one mall after another losing flagship stores such as Macy’s, JC Penny’s and Sears, is like reading panic newscasts during a massive Hurricane. You just look for the next victim, the next destroyed mall. Does anyone understand this…
Read MoreForget Brand Loyalty: Brand Experience Is How Consumers Connect
We make consumer choices constantly. When you go to a great restaurant, or a happening urban center like Oakland’s UpTown, or even Home Depot, what you remember is the experience. It’s how our minds work. The choreography of the interaction sets consumers up for a great time, disappointment, or sometimes plain confusion. We remember and…
Read MoreMarketing to Millennials: It’s Not What You Think
What’s the spin on millennials? How do you market to them? They don’t seem to like advertising or being “sold to.” Well, does anyone? When you’ve grown up in a world where the technology is always on, where you control your newsfeed and media, you ignore content that’s broadcast at you. They are a much more sophisticated…
Read MoreAmazon Go, a Store with No Checkout and No Customer Engagement
Amazon launched an amazing idea: a retail convenience store with no checkout. No cashier takes your money; you just get your stuff and walk out the door. As of now, you have to be an Amazon employee so you have access to the store, and the sensors know what you bought and charge your account.…
Read MoreWhy the Shake Shack brand isn’t Shaking it
HELLO Shake Shack was a really cool place. A few years ago I went to one in New York with my kid Zachary. It had reinvented the burger experience around a simple menu–well prepared food with higher quality ingredients–and they had beer and wine, which beckoned to parents like me. The developers of the concept had it down and expanded all…
Read MoreVegan Nuggets: Consumers Like Things Their Way
The world of the customization is moving quickly. It used to be easy enough to satisfy a consumer just by offering a standard brand in a category of food or product they like: you’re a beer drinker or a wine drinker, you eat meat or don’t. Now we can customize, specialize and provide almost exactly what each customer desires. The…
Read MoreAsk a 10-year-old what your brand is about
I was driving my 10 year old son to school one day when he piped up and said that MacDonalds was a company that sold crappy food that made people unhealthy. I asked him why. He said that’s what everyone at school says—his friends, teachers, everybody. You see, we don’t go to MacDonalds, but he still has…
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