Disruption – Knowledge, Flexibility, and Revolutionaries 

The Unexpected Challenge. The ability to shift, change and adapt is an essential part of what organizations need to do to survive and manage change in today’s world. Understanding this must be part of marketing and business operations. If your customers are not paying attention or they’ve totally changed, you need to know this.  Disruption…

Read More

Skipping Stones on the Water

Extending the effect of your marketing with social media amplification. When you sit by a lake on a lazy afternoon looking at the still water, you find the smoothest round and relatively flat stone about the size of a fifty-cent piece and, with a powerful spin, toss it and watch it bounce across the lake…

Read More

People, Personas and Motivations– Behavioral Marketing Works.

Blasting Ads At Everyone is Like Talking to No One. Historically, marketers have had a very difficult time identifying groups or subgroups that best benefit from a product. Obviously, that never stops anyone from selling. With minimal data to work with, companies bombarded consumers with unrelated ads, emails, phone calls, and other outreach that is…

Read More

The Customer Journey, Building Connections That Stick

Building Brand Value is About Creating Relevance Over Time. At Radiant we focus on what is at the core or essence of a brand, a company, an organization. Diving into this essence and doing a competitive analysis is essential since your audience or customers are hearing a cacophony of voices, offers, and representations of value. How…

Read More

Amateurs, Experts, and Strategists

Focusing on a Plan Requires A Strategic View. The key to understanding economics, marketing, and war is in seeing the big picture and being able to adapt, shift and change even the small things to achieve your goals. You can’t get stuck in one way of viewing the world. That becomes the weak point because…

Read More

Listening.

Getting Away from the Noise. Marketing has a bad reputation. It should. Most marketers look for tools to reach more and more customers and grow their audience but do they really know who they need to reach and why anyone would be interested in what they are offering or broadcasting? New technologies allow us all…

Read More

A Year Ending in Flux. What are the 2022 Marketing Trends?

The Global Disruption of Everything Two years ago the world was predictable, measured, consistent in all ways…often annoyingly so. As we all know, this suddenly and shockingly ended. The pandemic has brought with it the largest shift in global systems in recent memory. This disruption only emphasized the always-on connected and predictable way business, markets,…

Read More

Not knowing the future is a way to invent what’s next

And then there was COVID… It’s March 2020: suddenly restaurants, bars, and schools are closed. When COVID hit and began to have global impacts, everyone was forced, location by location, nation by nation, to face a new reality. How and what we purchased changed overnight. Remember the toilet paper shortages (I still wonder why that…

Read More

Do you really know me?

Personas: They are customers and individuals with their own motivations. What’s my biggest problem? What do I need to deal with to make my job easier? Does someone understand what I need to get done? Can you say one thing to me that lets me know you’ll solve my problems? In the B2B world, the…

Read More