The Challenges of Email Marketing – And Why It’s Important

Email marketing, as we all know, is often perceived as an obnoxious intrusion of useless and repetitive sales pitches. However, when it’s done right it has value and is a fantastic way to build trust and connection with clients, potential customers, and valued partners. The key is continually providing value and meaning. The overwhelming experience of…

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Connections

Building Brand Value is Really About What Sticks. How do you stay connected? How do you really break through the noise? The associations we have and how we make them come to us emotionally and personally through binding experiences that connect us. In this overwhelming world of social media from all corners of the universe,…

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Permits, Approvals? Forget it! Give Me Chaos!

The lawless and creative world of restaurant owners and retail rogues. An amazing and positive change that the pandemic gave us was innovative outdoor retail. Communities across the country found that the best way to support struggling restaurants, bars, and experience-based retailers was to let the business owners do what they wanted. Yes, forget the…

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Radiant Insights: Nudging, Brand Trust and Netflix

Nudge, How Subtle Influences Can Shift Motivations and Change Behavior.  When it comes to marketing or forming strategies in economics that shift how people do things we usually see the goal of direct incentives—rules or penalties that are supposed to get folks to do the right thing, make the right choices. In the New York…

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Doing Things vs. Knowing Things

Orchestrating many specialists is always possible, but what’s your strategy? Where Are You Going? Expertise in doing things should not be underestimated in the creative/marketing world. Having the best “doers” is very useful and often essential: the expert WordPress person, that excellent Photoshop editor who can make all the photos look great, copywriters who grind out…

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Radiant Insights July

Big Data May Be Great, but Interviews Give You Hidden Insights.  Easily accessible analytics for digital campaigns, website traffic, and ad responses give many marketers the false impression that they know who their customers are and what they want. Well, these kinds of results do show trends and provide much-needed insights into what’s working but…

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Humans need stories. Good brand marketing gives them meaning.

We all remember stories. We invent stories. We have to explain why. Some scientists say that humans are different from all other primates because we need explanations, reasons — the why?— to understand the meaning of what happens in our world. We primates live in a way of seeing our past and future; the stories…

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What’s With All the Rebrands?

At the end of last year and moving into 2021 there’s been a flurry of corporate rebranding moves by some very big companies. Everyone from Target to GM to Pfizer has shifted their look, rebranded, and created or updated a new brand story around this. Many of them are recognizing they need to live in…

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You’re everywhere and nowhere and nobody’s listening

Lost in the Digital World. Brands for the most part now exist only online. As we deal with the continued pandemic we’re all disconnected and have little physical interaction with places, people, companies, and experiences. With the exception of that occasional grocery store visit, it’s impossible to have in-person contact for just about any connected…

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