Consumer Technology
Your Web Presence – Building Brand Value and Trust Isn’t Just About Making Things Look Pretty
It’s the most visible representation of your brand presence and voice Have you ever landed on a visually stunning website only to leave frustrated because you can’t figure out what the company does? You’re not alone. The design is spectacular, with amazing photos, video, and sparse headlines, but as you navigate through the site, you…
Read MoreHow AI-Focused Marketing Will Change Everything for Commercial Real Estate
Imagine if Siri or Alexa could help your marketing be more agile, help you think outside the box, and provide nuanced conversations with campaigns In 2024, Artificial Intelligence (AI) will do this and more. And it certainly is more than just a tech trend; it’s a vital part of marketing moving forward, offering long-term solutions…
Read MorePowerful Digital Marketing Trends Driving Consumer Behavior in 2022
With the massive growth in digital media over the last few years consumers have evolved in how and where they get their media. The pandemic may have accelerated this “experience” shift but it’s essential marketers understand this and are nimble and flexible in how they approach reaching consumers.
Read MoreListening to Customers, Fake Friends, and Consumer Behavior
Listen and Learn: What Are Your Customers Thinking? If you don’t listen to your customers — really know them and understand them — you can’t build a valued relationship. Many brands wrongly believe that selling consists mostly of pitching a product, a solution, or an idea. In fact, the most important part of selling is listening to…
Read MoreUber experience, Cirque Du Soleil’s comeback, how GM invents targeted advertising in 1922
Using behavioral science to remove friction from the Uber customer experience. Can behavioral science powered by insights into the customer journey improve the brand experience? Uber thinks so. They focused their efforts on removing friction from the customer journey — you know, those places in the transaction process that confuse, don’t go right, and…
Read MoreA Different Kind of Brand Guide For Startups
Having advised early-stage startups at the UC Berkeley SkyDeck and worked with mid-stage series C round funded companies, I’ve seen a wide range of business models with amazing ideas. Some take off others do not. The challenges are many and they really test your focus and commitment. Here are some thoughts that might be helpful…
Read MoreRadiant Insights: Millennial Housing, Experience-Retail and B2B Marketing
Marketing Apartments to Millennials — Social Media, Fitness Centers and A Dog Wash. Lifestyle and Housing for Millennials is Online, Social and Connected As one of the largest living generations in America, millennials have come of age and officially proven themselves a force to be dealt with just about everything. Born sometime in the early…
Read MoreRadiant Insights July
Big Data May Be Great, but Interviews Give You Hidden Insights. Easily accessible analytics for digital campaigns, website traffic, and ad responses give many marketers the false impression that they know who their customers are and what they want. Well, these kinds of results do show trends and provide much-needed insights into what’s working but…
Read MoreNot Enough Microchips or Ketchup, Now That’s a Problem
How human behavior shifts everything in markets. When the pandemic came, how people lived, what they did and how life occurred for millions of people changed overnight. Restaurants were shuttered, toilet paper and cleaning supplies disappeared off the shelves and people stopped driving and worked from home, hunkered down with their laptops. Human behavior is…
Read MoreAn inventor walked into a bar one day….
How innovation and ideas thrive where people mix and connect informally. Bars, taverns, pubs, and saloons have long acted as social hubs that stimulate ideas, conversations, and innovation. English taverns were the primary social gathering place for both the high and low classes into the late 17th century. The innovative ideas of the American Revolution…
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