Throwing Marshmallows in a Dark Closet

Why Much of Marketing is Noise. Understanding who your customers are, what their motivations are, and connecting with them is absolutely essential in the sales journey. Whether B2C or B2B engagements the same methodology applies. When customers are offered what they need when they need it, it’s a perfect match. However, for the most part…

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The Customer Journey, Building Connections That Stick

Building Brand Value is About Creating Relevance Over Time. At Radiant we focus on what is at the core or essence of a brand, a company, an organization. Diving into this essence and doing a competitive analysis is essential since your audience or customers are hearing a cacophony of voices, offers, and representations of value. How…

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Mandela Station at West Oakland BART — Hub, Heart, Home

Capturing the essence of the West Oakland community. West Oakland is an area between the growing downtown of Oakland and the bustling Port of Oakland. It’s a mixture of 19th century Victorians, old warehouses, and small factories. It’s also one of the most diverse communities in Oakland and the Bay Area with younger renters and homebuyers,…

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Listening.

Getting Away from the Noise. Marketing has a bad reputation. It should. Most marketers look for tools to reach more and more customers and grow their audience but do they really know who they need to reach and why anyone would be interested in what they are offering or broadcasting? New technologies allow us all…

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Do you really know me?

Personas: They are customers and individuals with their own motivations. What’s my biggest problem? What do I need to deal with to make my job easier? Does someone understand what I need to get done? Can you say one thing to me that lets me know you’ll solve my problems? In the B2B world, the…

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Staying Connected – Eight Ways to Improve B2B Email Marketing

1- Know your recipients. Why are you sending emails to your core group? This is the biggest and most important question to ask yourself and your digital marketing team. Who’s on our list, for what reason and why do we know them? The “they” is all about people with titles and decision-making power, or at…

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Nobody cares about your marketing.

Saturated: Search Results and Online Tactics Won’t Cut It. Many brands and companies believe that an online campaign to reach their desired audience by spending more on search, digital ads, and online marketing tactics will get them more customers. Not really. Consumers and customers of all kinds are lost in a world of information sorted…

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The Challenges of Email Marketing – And Why It’s Important

Email marketing, as we all know, is often perceived as an obnoxious intrusion of useless and repetitive sales pitches. However, when it’s done right it has value and is a fantastic way to build trust and connection with clients, potential customers, and valued partners. The key is continually providing value and meaning. The overwhelming experience of…

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Connections

Building Brand Value is Really About What Sticks. How do you stay connected? How do you really break through the noise? The associations we have and how we make them come to us emotionally and personally through binding experiences that connect us. In this overwhelming world of social media from all corners of the universe,…

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Traction

The value of engagement is in staying connected. No, traction is not the treads on your tires or the treads on the bottom of your hiking boots. In the start-up, world traction means the success you’ve seen so far or the proof you have that demonstrates to customers the value and unique solution you have that solves…

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