The Marketing Ecology of Successful Urban Centers

Why great retail places don’t happen by accident—and why marketing is a key part of the system Walk through any thriving urban district—whether it’s SoHo, Santana Row, or a revitalized downtown—and it feels effortless. The streets are active, the retail is compelling, people linger, spend, and return. But that success isn’t random. It’s an ecology…

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May I Help You? The Rise of Agentic AI

When AI agents become central to marketing, what happens to authentic consumer interaction? Agentic marketing is a new concept that has taken off. With autonomous AI agents, marketers can plan, execute, and optimize marketing campaigns in real time—a structural shift that can be both very helpful and, if managed poorly, invasive. It differs from traditional…

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Branding and AI – A New World of Hyper Personalization

Does sending more personalized data-driven marketing offers really work? The marketing and branding world has experienced significant changes. AI greatly influences branding strategies by enabling hyper-personalization, data-driven insights, and automated content creation. It helps marketers better identify consumer profiles and preferences, allowing for targeted and personalized messages to millions, based on the idea that enhancing brand experiences…

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A Simple Model for Understanding What Drives Consumer Behavior

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Understanding People. In all of our work at Radiant, we strive to know who the customer is, and what their motivations are. How do we understand them? Why are some people influenced by colors, shapes, or appearance in ways others are not? Behavioral marketing is a strategic approach that focuses on understanding behavior and utilizing…

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Less is More: How Do We Get People Back in the Office?

The Pandemic Transforms Behavior, Work and The Need for Office Space. March 2020 created the largest experiment in how people live, work, and shop in well over a hundred years globally. Within three months, virtually all the major metropolitan areas and big cities globally shut down, forcing businesses and workers to reevaluate their lifestyle, work…

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