If You Dominate in Sales Are You the Best Brand?

Denny’s may be a top restaurant chain but its focus is on one segment of the market. It may not be my brand. Gap may be a great clothing brand to some but it’s limited to the demographics where it succeeds, just like Jack in the Box

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The You Brands: When Loyalty is Personal

The brands that convey the most customer loyalty like Apple, Coke and Nike are the you brands. The brands that convey your personalized experience that empowers you as part of a greater community.

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Why Signage is the Brand in Retail

When you go into a store, whether it’s a Safeway, a Macys or a Trader Joe’s, the signage immediately sets the tone. Is the place fun? Is it formal? Is it “hip”? And lastly, does this place communicate that they have what you want? Beneath the simplicity of hanging signs or shelf talkers can be…

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