Radiant Insights: Nudging, Brand Trust and Netflix

Nudge, How Subtle Influences Can Shift Motivations and Change Behavior.  When it comes to marketing or forming strategies in economics that shift how people do things we usually see the goal of direct incentives—rules or penalties that are supposed to get folks to do the right thing, make the right choices. In the New York…

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Doing Things vs. Knowing Things

Orchestrating many specialists is always possible, but what’s your strategy? Where Are You Going? Expertise in doing things should not be underestimated in the creative/marketing world. Having the best “doers” is very useful and often essential: the expert WordPress person, that excellent Photoshop editor who can make all the photos look great, copywriters who grind out…

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Radiant Insights July

Big Data May Be Great, but Interviews Give You Hidden Insights.  Easily accessible analytics for digital campaigns, website traffic, and ad responses give many marketers the false impression that they know who their customers are and what they want. Well, these kinds of results do show trends and provide much-needed insights into what’s working but…

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Humans need stories. Good brand marketing gives them meaning.

We all remember stories. We invent stories. We have to explain why. Some scientists say that humans are different from all other primates because we need explanations, reasons — the why?— to understand the meaning of what happens in our world. We primates live in a way of seeing our past and future; the stories…

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Not Enough Microchips or Ketchup, Now That’s a Problem

How human behavior shifts everything in markets. When the pandemic came, how people lived, what they did and how life occurred for millions of people changed overnight. Restaurants were shuttered, toilet paper and cleaning supplies disappeared off the shelves and people stopped driving and worked from home, hunkered down with their laptops. Human behavior is…

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An inventor walked into a bar one day….

How innovation and ideas thrive where people mix and connect informally. Bars, taverns, pubs, and saloons have long acted as social hubs that stimulate ideas, conversations, and innovation. English taverns were the primary social gathering place for both the high and low classes into the late 17th century. The innovative ideas of the American Revolution…

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