Destination Branding and the Magic of Place

The Value of Location, Experience, and Connection When you think of places you want to visit, you often have a vivid image or a memory of what made them special. It could be the outdoor ambiance, the people, or the appealing architecture. Whether it was a fantastic restaurant in a walkable urban neighborhood or a…

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Data vs. People: The Human Connection in Retail Marketing

Trader Joe’s & Whole Foods Market: Two Different Worlds Retail has never had more data. Real-time dashboards. Predictive analytics. Purchase behavior modeled to the decimal. And yet, not every retailer that’s data-rich is customer-loved. Just matching what customers seem to buy, based on their buying data, is only one part of the retail connection equation.…

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Reaching Who?

A Behavioral Approach to Marketing Housing Reaches the People That Matter A few years ago, I watched a friend go through the emotional rollercoaster of house hunting. Every Saturday morning, she toured new listings—obsessing over open floor plans, kitchen islands, and backyard space. But she never pulled the trigger. Then one day, she stepped into…

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Urban Places: Creating the Third Place

Where Creativity, Collaboration, and Connection Drive Economic Value  Sociologist Ray Oldenburg coined “third place” in his 1989 book, The Great Good Place. In this book, the author points out that there are three places people spend most of their time: the first place is home, our private world for family; the second place is work, where we…

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How Do Cities Thrive? Urbanism, Attraction and the Right Story

Cities aren’t just collections of buildings, roads, and infrastructure. They’re living, breathing ecosystems shaped by human, economic, and geographic forces. City planners may manage the logistics of growth, while architects and developers create the physical landscape. But there’s a deeper element that separates thriving cities from those that fade away: the story they tell. This…

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Community Building Should be at the Heart of Every Marketing Program

In today’s chaotic and multi-channel world of social media, podcasts, and endless media sources, we ironically live in the most interconnected era ever. This means reaching your desired audience can take immense time and effort with so many connection channels.  This is where community building comes in as the center of your marketing strategy.  Whether…

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How AI-Focused Marketing Will Change Everything for Commercial Real Estate

Imagine if Siri or Alexa could help your marketing be more agile, help you think outside the box, and provide nuanced conversations with campaigns In 2024, Artificial Intelligence (AI) will do this and more. And it certainly is more than just a tech trend; it’s a vital part of marketing moving forward, offering long-term solutions…

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A Simple Model for Understanding What Drives Consumer Behavior

A large group

Understanding People. In all of our work at Radiant, we strive to know who the customer is, and what their motivations are. How do we understand them? Why are some people influenced by colors, shapes, or appearance in ways others are not? Behavioral marketing is a strategic approach that focuses on understanding behavior and utilizing…

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